At Studycaller Edutech Private Limited, we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal and technical information when you access or use our Service. By using Studycaller, you agree to the terms and practices described in this Privacy Policy.
1. What This Policy CoversThis Privacy Policy explains how Studycaller collects, uses, discloses, and protects personal and technical information when you access or use our Service.
2. Information We Collect• Personal Information: Name, email address, educational institution, and any other information you provide directly.
• Technical Data: IP address, device type, browser type, pages viewed, and usage statistics collected automatically through cookies and similar technologies.
3. How We Collect InformationWe gather data you provide directly when you register or upload content, and automatically collect technical data via cookies, web beacons, and server logs.
4. Use of InformationWe use your information to:
We do not sell personal data. We may share information with:
We use cookies and similar technologies to remember your preferences, track usage, and provide personalized features. You can control cookie settings through your browser.
7. Data Retention and SecurityWe retain personal data only as long as necessary for the purposes outlined, and we implement administrative, technical, and physical safeguards to protect it.
8. Children’s PrivacyOur Service is not directed to children under 13. We do not knowingly collect personal information from children under 13; if we learn we have, we will delete it promptly.
9. Your RightsSubject to applicable law, you may request access to, correction of, or deletion of your personal information. Residents of certain jurisdictions (e.g., GDPR, CCPA) may have additional rights.
10. Changes to This PolicyWe may update this Privacy Policy; the “Last Updated” date at the top will reflect changes. Continued use of the Service after updates constitutes acceptance.
11. Contact UsFor privacy-related inquiries, please email info@studycaller.com.
Cancellation and Refund You are requested to understand the product details before placing the final order. We will not be able to entertain any cancellation request if the orders have already been completed. Unless otherwise explicitly mentioned in the plan, we do not provide any refund. All payments made to us will be final. For any disagreement or clarification you may write to us on exam info@studycaller.com If you feel that the received product does not match with what is shown on the website, you must inform this to the notice of our customer service info@studycaller.com team within 24 hours of receiving the product. Our team will look into your complaint and will make an appropriate decision.
Our team will look into your complaint and will make an appropriate decision within 48-72 hours.
At Studycaller, we aim to ensure smooth and timely delivery of all our products and services, whether digital or physical. Please read our Shipping & Delivery Policy carefully to understand how your orders are processed and delivered.
1. Types of Products We OfferStudycaller provides both digital and physical products, including but not limited to:
Access to online classes, test series, digital notes, and mentorship programs is provided electronically. Login credentials or access links are shared via:
Digital access is generally provided within 24–48 hours of successful payment, unless otherwise mentioned on the product page.
3. Shipping of Physical Products (Books & Printed Material)Physical products such as books and printed study material are shipped to the address provided at checkout.
Shipping is carried out through trusted third-party courier services.
4. Shipping ChargesShipping charges (if applicable) are clearly mentioned during checkout. Some products may include free shipping, as specified on the product page.
5. Address & Delivery ResponsibilityCustomers are responsible for providing accurate and complete shipping details. Studycaller shall not be liable for delivery delays or failures caused due to:
Delivery timelines may be affected due to public holidays, natural calamities, government restrictions, or courier partner delays. We request your patience in such situations.
7. Tracking InformationOnce shipped, tracking details (if applicable) will be shared via email or WhatsApp. Customers may also contact our support team for shipment updates.
8. Contact & Support
Email: support@studycaller.com
Website: www.studycaller.com
Studycaller reserves the right to modify this Shipping & Delivery Policy at any time without prior notice.